Insurance Technology: Know Everything About It

Agency Height
3 min readOct 8, 2020

Insurance Technology has become a blessing for the hardworking insurance agents. It has made their life easier in unimaginable ways. Technology these days have become an integral part of our daily living. The insurance industry has also become so much more efficient because of technology. And not adapting technology will leave you behind the competition.

Here we will discuss what insurance technology is and how it has impacted the insurance industry.

  1. Functionality

Insurance technology is any form of technology that exists for the insurance industry and the functionality of it. Like Artificial Intelligence (AI), machine learning, and blockchain has made the day to day life of insurance agents easier. They have helped avoid human errors as well.

2. Work Culture

Insurance is a very old business, and it still is a significant one. The work process has been very traditional. But today, technology has attracted agents towards it and has made their job a lot more efficient. Investopedia, a financial web content website, states that companies can build better tracking with the help of GPS and other manners of input devices.

3. Working Style

Traditionally, insurance agents had to handle claims processing along with underwriting. They had to deal with a lot of paperwork daily. It included monotonous hours that were time-consuming. Now, there are many forms of technology that handles all this daily paperwork of tracking and keeping records.

However, there are still concerns that the rise of insurance technology will replace insurance agents and their jobs. Many insurance agents are skeptical about the shift in work culture, but technology will not replace their jobs. Their experiences are still useful. It has lessened the burden of insurance jobs. The only difference is that they have to adjust to the change that technology brings.

4. Changed business model

Risk & Insurance, an institute for Chartered Property and Casualty Underwriters, says that insurance technology can fundamentally change the business model. Big data, artificial intelligence, and machine learning are changing the process of risk advisory roles. Insurance agents have to now focus more on advising and counseling the customers rather than just selling products to them. The change is, in a way positive. Instead of focusing on other time-consuming jobs, agents can focus on their clients and their needs.

5. Contribution on the difficulties

Artificial Intelligence can contribute to risk management roles by focusing more on the important areas. It makes data more accessible and saves a lot of time. Insurance technology will also bring more platforms, such as using different software. It will also bring commonly used websites and making mixed-use from it. For example, social media is useful not only for socializing but also for selling insurance policies and promoting the. It is also possible to improve visibility of your insurance agency.

It has become evident that the popularity of insurance technology is increasing. It is changing the procedure of work for insurance agents. But with a little adjustment, insurance agents can improve the insurance workflow for good. Saving time and less effort will avoid human error, and agents can also learn more.



Agency Height

Agency Height is an insurance blog that offers insurance agents content about the insights and queries of the industry to make their work more efficient.